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Tamrena · Support

Something off with your training log? Let’s fix it.

Most answers are below. For account, billing, or data questions, write in from the email on your account and you’ll get a real reply.

support@moetalaat.com

Quick help

The fastest path through Tamrena’s main features. If you can’t find what you need here, scroll on to the FAQ or just email.

Getting started

Create an account with email, Google, or Apple, then tap Start Workout from the dashboard. Begin a blank session or pick a template, log your sets, and tap Complete when you're done.

Templates & exercises

Save a routine once as a template and reuse it any time. Build custom exercises with their own muscle groups, equipment, and measurement type (reps, time, or distance).

Progress & analytics

The web dashboard shows 1RM trends, volume per muscle group, frequency, body measurements, and progress photos. Start a workout on your phone, review the numbers on your computer.

AI trainer

The AI trainer reads your performance history to suggest progressive overload. It's opt-in: you consent in the app before any of your data is sent to the AI provider.

Sync across devices

Your data syncs between iOS, Android, and the web. Logging works offline at the gym and syncs back up the moment you're connected again.

Privacy & data

Your data is encrypted in transit and at rest. We never sell your personal information. Fitness data and AI conversations are never shared with our advertising partner.

Tamrena Pro

Pro unlocks the full AI trainer, unlimited templates, and deep analytics: $9.99/month, $79.99/year, or $99.99 lifetime. Billed by Apple or Google, manage or cancel anytime.

Delete your data

Export your data as CSV from Settings, or delete your account from Settings → Account → Delete Account. Deletion is permanent and removes all your workout data within 30 days.

Frequently asked questions

What is Tamrena?+

Tamrena is a fitness and weightlifting tracker that helps you log workouts, track progress, and reach your goals. It's available on iOS, Android, and the web, and your data syncs across all three so you can start a workout on your phone and review your stats on your computer.

What platforms is Tamrena available on?+

iOS, Android, and the web. Logging is designed for the gym floor on your phone (including offline), while the web dashboard is built for deep analytics and body tracking.

Is Tamrena free to use?+

Yes. The free plan includes unlimited workouts, basic analytics, 4 workout templates, 5 custom exercises, and limited AI features. Tamrena Pro adds the full AI trainer, unlimited templates, advanced analytics, priority support, and early access to new features.

How do I create an account?+

Sign up with your email address, or sign in with Google or Apple. Download the app or visit the website and tap Start for Free to get going.

How do I start a workout?+

From the dashboard, tap Start Workout. You can begin a blank session or choose one of your saved templates. Add exercises, log your sets, and tap Complete when you finish.

Can I create custom exercises and templates?+

Yes. In the Exercises section, tap Create Exercise and set the name, target muscle groups, equipment, and measurement type. Workout templates let you save a routine once and reuse it without re-adding exercises each time.

Can I edit a completed workout?+

Yes. Open the workout from your History, tap it, and select Edit. You can change exercises, sets, reps, and weights after the fact.

How does the AI trainer work?+

The AI trainer analyzes your workout history, personal records, and goals to suggest progressive overload and answer training questions. It's powered by OpenAI and is opt-in: you're asked for consent in the app before any of your data is shared. Per OpenAI's API terms, your data is not used to train their models.

Is my workout data secure?+

Yes. Your data is encrypted in transit (TLS/SSL) and at rest, authentication runs through Firebase, and we never sell your personal information. See the Privacy Policy for the full list of providers and what each one processes.

Can I export my data?+

Yes. Export your complete workout history, exercises, and progress metrics as CSV from Settings → Data → Export Data.

What does Tamrena Pro cost?+

$9.99 per month, $79.99 per year (saving about 33% versus monthly), or $99.99 once for lifetime access. Subscriptions are purchased inside the app and billed by the App Store or Google Play. Prices may vary slightly by region.

How do I manage or cancel my subscription?+

On iOS, go to Settings → Apple ID → Subscriptions. On Android, open Google Play Store → Subscriptions. Cancel at least 24 hours before the end of your billing period to avoid the next charge. You keep Pro access until the period ends.

Do you offer refunds?+

Refunds for App Store and Google Play purchases are handled by Apple and Google under their respective policies. For billing issues (for example, Pro showing as expired right after you paid), email support@moetalaat.com from your account email and we'll help sort it out.

What is the App Tracking Transparency prompt I saw on iOS?+

That's Apple's prompt asking whether Tamrena can use your advertising identifier to measure ad performance with our attribution partner (TikTok). Choosing 'Ask App Not to Track' shares no advertising identifier and does not limit any feature. We never share your fitness data, workout history, AI conversations, or body measurements with TikTok regardless of your choice.

How do I delete my account?+

Open Settings → Account → Delete Account and confirm. This is permanent and deletes all your workout data. We recommend exporting your data first. Deletion completes within 30 days, except where we're legally required to retain certain records.

Still need help?

One developer, one inbox. Write in and you’ll get a real reply.

support@moetalaat.com

See also: About Tamrena · Privacy Policy · Terms of Service

Tamrena

iPhone, Android & web